If you are doing a customer reminder/notification campaign or a political/non-profit broadcast campaign you may want to be able to dial a list of numbers and play a message for them when the customer side of the phone line picks up the phone. These kinds of campaigns can be set up a few different ways depending upon how you want the message to be played on the other end.
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Our team will help you create a powerfully persuasive set of pre-recorded phone messages, and then we will use our advanced technology to provide these compelling messages to a targeted list of your customers. The people who are interested in your offer will either Press-1 to connect to your marketing agents or simply call your toll-free number.
Simple/Custom Voice Broadcasting
This is a basic call where the phone system automatically dials from a list and plays one standard/Custom message either to an individual, or to an answering machine.
Voice Broadcasting with Phone Keypad Response
This method expands the prior broadcasting technique by playing a message that gives the contacted individual options from which to select. Using touchphone responses such as "Press 1 for...", the choices could include obtaining additional information, being removed from the call list, leaving a voice message, or terminating the call.
Voice Broadcasting and Call Transfer
This is similar to the prior call technique but with the option to transfer the call to a third party. Again, using touchphone responses the contacted individual can request that the call be transferred to an outside agent or a different phone system.
"Smart" Voice Broadcasting
This type of calling campaign blends voice messaging with predictive dialing and can produce very productive results. Voice messages are played to the called individual, and if the person expresses an interest in your product or service, the call can be routed immediately to a group of agents who are actively standing by to accept inbound calls.