Inbound Call Center Solution

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How to Improve Customer Support by Using IVR System?

February 11, 2023

Interactive voice response (IVR) customer service by Asterisk2VOIP can be a great way to improve your customer experience. Using an automated menu system, you can help customers get the information or assistance they need quickly and easily.

PBX System: Definition, Features and Benefits

December 28, 2022

A private branch exchange is a phone system within a company that routes calls between users on local lines, allowing all users to share multiple external phone lines. 

How Can Dialer Software Help in Improving Your Business?

December 22, 2022

Lead generation is one of the most challenging aspects of B2B sales and marketing. Not only do you need to find ways to find and identify new accounts, but you also need to find new ways to grow existing accounts.

What is IVR and How it Work in Your Business?

December 19, 2022

In business terms, IVR represents a large part of the software-based communication solution known as computer-telephony integration (CTI). Some IVR companies offer basic services that allow small businesses to record voice messages and route calls automatically, while others facilitate website, database, and CRM integration, as well as secure reporting and payment processing methods.