What is the IVR System?
The Interactive Voice Response (IVR) is the most cost effective and advanced feature of today’s technology. An IVR is an automated phone system which allows the user to interact with a programmed computer. The programmed system would provide the required details to the customer or else would connect the customer to the right department to resolve their issue. This saves a lot of time and money for both the customer and businesses.
Let our IVR system do more - gather information, get detailed reports of your business calls, speak to your customers, offer self-service or connect them to the right agent, both inbound and outbound campaigns.