What is the IVR System?


The Interactive Voice Response (IVR) is the most cost effective and advanced feature of today’s technology. An IVR is an automated phone system which allows the user to interact with a programmed computer. The programmed system would provide the required details to the customer or else would connect the customer to the right department to resolve their issue. This saves a lot of time and money for both the customer and businesses.

Let our IVR system do more - gather information, get detailed reports of your business calls, speak to your customers, offer self-service or connect them to the right agent, both inbound and outbound campaigns.

Why Choose Our IVR System ?

We provide highly organized IVR communication system provides an impressive and professional image of the company, irrespective of the size of the enterprise.

  • Call Tracking with IVR Number.
  • Connect to the right agent faster.
  • Handle a higher volume of calls.
  • Automated customer support.
  • Uninterrupted support.

What Are IVR System Features?

Every industry, every business function where phone systems and large volume of calls coexist, an IVR phone system can be a game-changer. Here are some IVR best features that will help any business serve their callers right with an IVR. :

  • Availability
  • Increase Customer Service
  • Scalable
  • Customized
  • Secure & Reliable
  • Customized, web-based admin panel
  • Multi-channel Platform
  • Multiple call routing options
  • Reports
  • Cost Effective