What is the SuiteCRM Integration?


The call center CRM integration is aimed to provide a single system which lets its user access to all major features of both systems call center solution and CRM system. Thus, once we perform VICIDial SuiteCRM Integration, the users can access features of CRM in the VICIDial and vice verse. This simplifies operations and increase productivity.

We can configure click to call functionality within the SuiteCRM solution as part of our VICIDial SuiteCRM Integration. It means the agents / executives can generate an outbound call, just by clicking on the lead record.

Why Choose Our SuiteCRM Integration ?

At Asterisk2Voip, we’ve developed a reliable and intuitive solution for call centres who need to integrate SuiteCRM and VICIdial. With us, both systems update in real time without the agent switching between screens – making for a smoother and more reliable system.

  • Generate More Leads with IVR Solution.
  • Manage Large Call Volumes.
  • Boost Agent Productivity.
  • Save time & Increased agent productivity.
  • Real time updates.

What Are SuiteCRM Integration Features?

We provides SuiteCRM with a wide range of traditional and emerging features including:

  • Lead Management
  • Generate more leads
  • Flexible Data Formatting
  • Flexible Dialing Logic
  • Call forwarding
  • Call hold and retrieve
  • Increase ROI
  • Automatic Lead Capture
  • Lead Management
  • Connect Customers With The Right Agent