A S T E R I S K 2 V O I P

Custom Vicidial

Custom Vicidial

VICIdial is a powerful open-source call center software that integrates seamlessly with Asterisk. We specialize in customizing VICIdial to perfectly align with your call center’s unique workflow and requirements. 

Asterisk2VoIP provides a comprehensive suite of asterisk-based solutions to empower your business communications. 

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asterisk2voipCustom Vicidial

What is Custom Vicidial ?

Custom VICIdial takes Asterisk to the next level by offering a comprehensive suite of features. These are specifically designed for inbound and outbound call centers. With its open-source architecture, custom VICIdial offers a high degree of flexibility and customization. You can tailor the software to meet your specific call center needs and business requirements.

Key Features
asterisk2voipKey Features

Key Features

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Increased Agent Productivity

Custom VICIdial offers tools that can help agents handle calls more quickly and effectively.

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Advanced Call Routing

Prioritizes important calls and ensures agents are matched with the right skills.

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Real-Time Reporting & Monitoring

Gain insights into your call center performance with reports and live monitoring tools.

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Seamless CRM Integration

Integrate VICIdial with your CRM to provide agents with a unified view of customer data.

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Predictive Dialing

Optimize call center operations by automatically placing calls to agents when they are available.

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Customizable IVR Menus

Create IVR menus that efficiently direct callers to the appropriate resources.

Major Benefits
asterisk2voipMajor Benefits

Major Benefits

  • Bends to your specific call center needs, creating a smooth experience for agents.
  • Eliminate downtime and optimize performance with custom development.
  • Never outgrow your software. Expand your operations without limitations.
  • User-friendly interface that motivates and empowers your agents.
  • Connect VICIdial seamlessly with your existing business tools.
  • Gain sharper insights with custom reporting tools.

FAQ

Our team has extensive experience customizing VICIdial for businesses of all sizes. We can help you design, implement, and manage a VICIdial solution that meets your specific requirements and budget.

Contact us today for a free consultation. We'll discuss your business needs thoroughly. Our expert team will recommend the best suited Asterisk-based solution for your business.

In addition to VICIdial, we offer a variety of other Asterisk-based solutions, including: IVR (Interactive Voice Response) systems Call routing solutions Voicemail solutions Conference calling solutions