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Important Features of VoIP Billing Software

February 17, 2023

Technology facilitates the efficient management of many complex daily tasks. A VoIP billing solution is one such software that makes customer management and the billing process closer than ever.

What is a Predictive Dialer? How is It Different From Auto Dialer?

February 15, 2023

Long gone are the days of ringing phones. Today, call centers use a variety of modern technologies to make customer support as user-friendly as possible. Using predictive dialing or automatic dialer instead of manual dialing is like the difference between commuting to work or riding a high-speed commuter train.

How to Improve Customer Support by Using IVR System?

February 11, 2023

Interactive voice response (IVR) customer service by Asterisk2VOIP can be a great way to improve your customer experience. Using an automated menu system, you can help customers get the information or assistance they need quickly and easily.

Everything Know About Automatic Dialer

February 7, 2023

If you work in a customer-facing department, you pick up the phone, dial a random number, and hope you get the conversation you want. It should be second nature at this point, right?