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DID Management Software
Call forwarding is a call management system that allows you to route your inbound calls to another number. Call forwarding is also called “call transfer” and “DID management”. Whether on vacation or after work hours, you can route your important business calls to your mobile phone and work from there. These calls may be from an important client of yours or related to a project you are working on. By using our call forwarding software you can handle your inbound calls from anywhere on any device.
Call forwarding software allows every inbound call to be forward to another number. When an employee is not available to take a call or is busy on another call, then the call on that number can be transfer to another employee’s number. Thus no important business call is missed. Apart from this the call can also be forwarded to the employee’s home phone or mobile phone.
With call forwarding you can keep your business open even after business hours. For example, when working on an important project and the client is international, call forwarding is the best option in this situation. With call forwarding you can redirect the caller to your number. This way you can continue your work even after office hours.
Travel is part of the job for most business employees. So when you get an important call on your number while you are traveling, call forwarding software redirects the call to your co-worker’s number. With the help of our call forwarding software, you can make your journey easier without worrying about missed calls.
All inbound calls can be redirected to another number instantly so that your caller does not have to wait. You can redirect the caller to your colleague when you are not in a position to take the call. This way you can ensure that every call is answered without miss any calls. Thus you can make the caller experience better.
Key Features
Call routing options can be customize in call forwarding. Allow callers to find their answers without forward work.
Record conversation between employee and caller with one easy click. Especially when meeting on call. You can store recordings for a long time.
Avoid miss your calls by forwarding calls to any device anytime. With call forwarding software you can forward calls smartly.
Calls can be sent to voicemail when an employee is not available to answer the call.
Easily DID can be manage in call forwarding. Hence it is also called “DID management” system.
With the help of this feature, a caller’s live call can be transfer to another employee instantly.
Major Benefits
You have turned on call forwarding, your phone system will then make an outgoing call to the forwarded destination number you’ve set on in the beginning. Your phone system then bridges the two calls together, connecting the person that called your business with the forwarding number you chose.
Yes, call forwarding allows you to forward calls to any international number at low international rates.
Our call forwarding software allows you to forward and receive multiple incoming calls at once.
